Shipping Policy

At ohprom.com, we offer customized evening gowns, wedding dresses and bridesmaid dresses. Our gowns are made to order to meet the unique needs of each client. Therefore, a certain amount of production time is required before shipment. Typically, it takes us 7-9 business days to process your order, and then additional shipping time is required depending on the shipping method you choose.

For customers with urgent needs, we offer expedited order service for an additional $40. This will reduce the processing time to 5-10 business days. If you choose this service, please be sure to indicate your desired delivery date at checkout.

Customs Duties:
Customs duties incurred on international shipments are covered by us to minimize your concerns.

Shipping and Tracking:
Once your order ships, we will upload your tracking number to our order system. You can then track your package through the Global Logistics website: www.17track.net.

If you have any questions or need further assistance, please do not hesitate to contact our customer service team at service@ohprom.com.

Shipping Method

Region

Shipping Time (business days)

Shipping Cost (US Dollars)

Cooperative Courier

Standard Shipping

United States, France, Germany, United Kingdom, Australia, New Zealand, Canada, Ireland, Switzerland, Sweden, Italy, Austria

12-15

$9.99

USPS etc.

All Other Countries

15-20

$15.99

EMS TNT etc.

Express Shipping

United States, France, Germany, United Kingdom, Australia, New Zealand, Canada, Ireland, Switzerland, Sweden, Italy, Austria

5-8

$19.99

DHL,

FedEx etc.

All Other Countries

7-14

$39.99

DHL,

FedEx etc.